Online Q&A

A: There are two different types of Vibrational Readings, one with a Pendant and one without a pendant. A Pendant Vibrational Reading is a special reading of your bodies unique vibrations specifically looking for imbalances that may be causing physical and emotional problems; which can then be guided back into balance with assistance. Lora does these readings by going into a meditative state and attuning herself to your vibrational frequency. She then listens to which stones, and sometimes oils, and stone-essences are needed to guide your body back into its normal harmonic vibratory state. A Vibrational Reading is a much more in depth reading of your vibrational state. This type of reading may sometimes include a remote reading of your aura. The same procedure is used for a pendant reading, but it involves going into a deeper meditative state for a longer period of time, sometimes lasting for several hours at a time over a few days. This deeper information, (which is frequently a startlingly accurate "jolt" of very meaningful and personal guidance) is filled with things that your guides and higher self believe you really need to "hear". These readings include pages and pages of information for a person to go over afterwards. Either type reading can be used to create a custom Vibrational Pendant. Still confused? Try reading more on vibrations in our vibrational jewelry section.

Q: How do I order a Vibrational Reading?

A: Start the process by contacting Lora via email beadazz@aol.com or give us a call at 860-747-5101 (during our normal hours of 9am - 5pm Eastern US time zone M-F please!) or if you are a Cingular cellular customer, you can call us on their dime at 860-690-2969. She can start a Vibrational Reading over the phone, or simply with just a name that you email us. The standard Vibrational Pendant Reading charge is $45; the reading will be emailed to you, and a paper copy US Mailed to you. A Vibrational Reading costs $75 and may be 3 times as long as a regular Pendant Reading. To go with your Vibrational Reading, we can create a custom designed Vibrational Pendant to match the reading; most custom pendants run around $25 - $37 or in rare cases a little more depending on how many, what kinds of stones are needed or if any stone-essences are indicated.

Q: How do I pay for a Vibrational Reading?

A: At the moment, we have been getting your credit card information over the phone but we will be adding a special line item for both Pendant and Gemstone Vibrational Readings on our store.

Q: How long does it take to get a Custom Vibrational Pendant made?

A: It can take anywhere from two weeks to (rarely) a month or more to create a custom vial depending on what stones are needed; how rare they are and if they are in stock. Generally we can narrow down the time it takes once we know what it is we are creating!

Q: Do you ship outside of the United States?

A: Yes! We love our international friends, but with certain restrictions depending on the import laws of the country you live in. For instance, Australia does not allow the import of bird feathers so our smudge fans made from bird feathers could not be shipped to someone in this country. Be advised that US export laws require us to declare the contents, and approximate value of a package which we send out of the country. This declaration may trigger an import tax in your country which will need to be paid by you over and above the cost of goods sold. If possible , all goods over $50 in value will be shipped via insured mail. Our basic US flat rate shipping fee of $6.00 will probably not cover the costs of overseas shipping. We will email you the difference in shipping to country for your approval before we add to your credit card bill.

Q: How much do you charge for shipping?

A: That question is almost un-answerable without knowing what we are shipping and to where. Generally speaking most small weight or lower cost shipments inside of the continental US, our standard flat fee of $6.00 is enough to cover our shipping costs. Unlike some stores, we do not treat shipping and handling as a profit center. If shipping costs end up being higher than $6.00 due to the weight, or large insurance value of a package, we will bill you only what it cost us to send the package to you (rounded to the nearest dollar). It is simply how we do business.

Q: What is your return policy for items purchased?

A: Custom made to order items are generally not refundable, although if defective we will happily repair or replace the items for you. We will handle these types of returns on a case by case basis. Most other items are returnable; be sure to package items well, insure packages of value, and include some way of tracking your items. You must call, or email us to arrange a return before you mail out anything so we know what went wrong, why things are being returned, and who is sending us the package that arrives. We will work with you. We want your experience with Beadazzle to be a good one. We really mean it when we say our customers become our friends!

Q: What can I do if my jewelry purchase breaks?

A: Depending on how long you have owned it for we may repair or replace it at no charge to you, with the possible exception of any shipping costs incurred. Call us and we will work with you. We want your experience with Beadazzle to be a good one. We really mean it when we say our customers become our friends!